Privacy Policy
Last Updated: August 20, 2026
Entre2 Servicios Financieros, E.F.C., S.A. (“Entre2”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use our website and related online services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The data controller responsible for processing personal data collected through this website is:
Entre2 Servicios Financieros, E.F.C., S.A.
Registered office: C/ Julián Camarillo, 4, 28037 Madrid, Spain
Tax Identification Number (NIF): A48055578
For privacy-related questions or requests, please use the contact details provided on our website.
2. Personal Data We May Collect
Depending on how you interact with our website, we may collect the following categories of information:
  • Full name;
  • Email address;
  • Telephone number;
  • Postal or billing address;
  • Information submitted through contact or application forms;
  • Information relating to financial or credit services where necessary for the requested service;
  • Identification and verification information where required by applicable law;
  • Technical information, including IP address, browser type, device information and operating system;
  • Website usage information, including pages visited, access times and interactions with the website;
  • Any other information that you voluntarily provide to us.
We only request information that is reasonably necessary for the relevant purpose.
3. How We Collect Personal Data
We may collect personal data:
  • Directly from you when you submit a form or contact us;
  • When you request information or services;
  • When you communicate with us by email, telephone or other communication channels;
  • Automatically through cookies and similar technologies;
  • From third-party service providers where permitted by applicable law.
4. Purposes of Processing
We may process personal data for the following purposes:
  • To provide and administer requested services;
  • To respond to enquiries and requests;
  • To process applications and requests for financial services;
  • To verify identity and prevent fraud;
  • To comply with applicable legal and regulatory obligations;
  • To manage contractual relationships;
  • To maintain and improve our website and services;
  • To ensure the security of our systems;
  • To communicate with you regarding services, requests or applications;
  • To comply with accounting, tax, regulatory and record-keeping requirements;
  • To establish, exercise or defend legal claims.
We will not process your personal data for purposes incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
5. Legal Basis for Processing
Where applicable under European data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), we process personal data on one or more of the following legal bases:
  • Your consent;
  • The performance of a contract or taking steps at your request before entering into a contract;
  • Compliance with a legal or regulatory obligation;
  • Our legitimate interests, provided that such interests are not overridden by your fundamental rights and freedoms;
  • The establishment, exercise or defence of legal claims.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
6. Financial and Credit Information
Where necessary to provide financial or credit-related services, we may process information relating to your financial circumstances, creditworthiness, transactions or other relevant financial information.
Such processing may be necessary to assess applications, manage contractual relationships, comply with legal and regulatory requirements, prevent fraud, manage credit risk and meet applicable financial-sector obligations.
Where required by law, additional information will be provided to you before such processing takes place.
7. Disclosure of Personal Data
We may disclose personal data to:
  • Companies and service providers assisting us in operating our website and services;
  • IT, hosting, cybersecurity and technical service providers;
  • Professional advisers, including lawyers, accountants and auditors;
  • Financial, regulatory, supervisory and governmental authorities where legally required;
  • Payment and financial service providers where necessary;
  • Courts, law-enforcement authorities or other competent authorities where required by law;
  • Other parties where disclosure is necessary to protect our legal rights or comply with a legal obligation.
We do not sell your personal data to third parties.
8. International Data Transfers
Some service providers or recipients of personal data may be located outside the European Economic Area (“EEA”).
Where personal data is transferred outside the EEA, we will take appropriate measures required by applicable data protection law to ensure that your personal data receives an adequate level of protection.
Where required, such safeguards may include an adequacy decision, Standard Contractual Clauses approved by the European Commission, or another legally recognised transfer mechanism.
9. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected.
The retention period may depend on:
  • The nature of the relationship with you;
  • Legal and regulatory requirements;
  • Accounting and tax obligations;
  • The need to establish, exercise or defend legal claims;
  • Our legitimate business and security requirements.
When personal data is no longer required, it will be securely deleted or anonymised where appropriate.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, maintain security and provide a better user experience.
Cookies may be used for purposes such as:
  • Essential website functionality;
  • Security;
  • Analytics;
  • Performance monitoring;
  • Remembering user preferences.
Where required by law, non-essential cookies will only be used after obtaining your consent.
You may manage or disable cookies through your browser settings or through the cookie-management tools available on our website.
Disabling certain cookies may affect the functionality of the website.
11. Data Security
We use appropriate technical and organisational measures designed to protect personal data against:
  • Unauthorised access;
  • Accidental loss;
  • Destruction;
  • Alteration;
  • Unauthorised disclosure;
  • Other unlawful or unauthorised processing.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Your Data Protection Rights
Subject to applicable law, you may have the right to:
  • Access your personal data;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of personal data;
  • Request restriction of processing;
  • Object to certain processing activities;
  • Request data portability where applicable;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with the competent data protection authority.
To exercise your rights, please contact us using the contact information provided on the website.
We may need to verify your identity before processing certain requests.
13. Marketing Communications
Where permitted by applicable law, we may send you information about services, products or updates that may be relevant to you.
Where consent is required, we will only send marketing communications after receiving the appropriate consent.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the relevant communication or by contacting us directly.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
15. Children's Privacy
Our website is not intended to knowingly collect personal data from children where such collection is prohibited by applicable law.
If we become aware that personal data has been collected from a child in circumstances where such collection is not permitted, we will take appropriate steps to delete that information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, regulatory requirements or data-processing practices.
The updated version will be published on this page with a revised “Last Updated” date.
We recommend reviewing this Privacy Policy periodically.
17. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Entre2 Servicios Financieros, E.F.C., S.A.
C/ Julián Camarillo, 4
28037 Madrid
Spain
Email: [INSERT PRIVACY EMAIL]
Telephone: [INSERT TELEPHONE NUMBER]
18. Supervisory Authority
If you believe that your data protection rights have not been respected, you may have the right to lodge a complaint with the competent data protection authority.
For matters concerning data protection in Spain, the relevant supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD).
By using this website, you acknowledge that you have read this Privacy Policy and understand how your personal data may be processed as described above.
© All Rights Reserved. Acme Inc. 1991-2026
Financial institution